Effective Date: [05/09/25] By purchasing website design or development services from Kovsk Digital LLC, you (“Client”) agree to the following Terms of Service. These terms are designed to ensure a smooth, professional experience for both parties while protecting the interests of our clients and our team.
Full payment is required upfront before project work begins
Refund Policy
Payments are generally non-refundable once work begins
However, if we fail to deliver the agreed scope of work and cannot reasonably correct the issue, a partial refund may be offered at our sole discretion
If no work has started and you wish to cancel within 3 business days of purchase, a full refund may be provided
To ensure timely delivery, you agree to
Provide required content promptly
All necessary text, images, logos, and brand assets must be provided within 14 days of purchase
Content must be accurate and legally owned by you
Provide timely feedback
Feedback, approvals, and revision responses should be provided within 3 business days to keep the project on schedule
Assigning one main point of contact is recommended for smoother communication
Legal responsibility for content
You’re responsible for ensuring that all content you provide is owned by you or properly licensed
Any legal issues related to content you provide are your responsibility
While we aim to deliver exceptional results, Kovsk Digital is not responsible for
Delays caused by missing content, late approvals, or lack of communication
Legal issues related to content you supply
Post-launch issues, including
Hosting or domain service failures
Security breaches, hacking, or misuse of your website
Compatibility issues resulting from third-party software updates or changes made after delivery
Included revisions Up to 3 rounds of design revisions are included in your package
Additional revisions If you need more changes, these are billed at $150 per hour
Post-launch support
1 month of free bug fixes for minor technical issues
After that period, additional updates or changes are billed at $150 per hour
Discounted support packages may be offered upon request
Ownership Once final payment is made and the website is delivered, you own the website
Portfolio display Kovsk Digital reserves the right to showcase completed websites in our portfolio and marketing materials. If you prefer not to be included, please notify us in writing before project completion
We reserve the right to cancel a project without refund if
Required content or feedback is not provided within 14 days
Abusive, disrespectful, or unprofessional behavior occurs
These Terms of Service are violated
If a project is canceled due to inactivity or non-compliance, Kovsk Digital retains full ownership of all work completed until full payment is made
All disputes will be resolved through binding arbitration under the laws of the State of Tennessee
In the event of legal action, the prevailing party is entitled to recover reasonable attorney’s fees and related legal costs
Once the project is completed and deployed, full ownership and responsibility of the website are transferred to you
Kovsk Digital will have no further obligations related to the
website after delivery - It is solely your responsibility to maintain, update, and manage the website going forward
You are responsible for ensuring all legal and compliance requirements are met, including but not limited to
Maintaining website security and updates
Adding and managing required legal policies such as Terms & Conditions, Privacy Policies, Cookie Policies, and any applicable
disclaimers
Ensuring the website complies with all regional laws and regulations, including data privacy and accessibility standards
Kovsk Digital is not liable for any legal, security, or compliance issues that arise after the project is delivered
By completing your purchase, you confirm that you have read, understood, and agree to these Terms of Service