Terms of Service

Terms of Service

Terms of Service

Effective Date: [05/09/25] By purchasing website design or development services from Kovsk Digital LLC, you (“Client”) agree to the following Terms of Service. These terms are designed to ensure a smooth, professional experience for both parties while protecting the interests of our clients and our team.

Payment & Refund Policy

Payment & Refund Policy

Payment & Refund Policy

Full payment is required upfront before project work begins


Refund Policy

Payments are generally non-refundable once work begins

However, if we fail to deliver the agreed scope of work and cannot reasonably correct the issue, a partial refund may be offered at our sole discretion


If no work has started and you wish to cancel within 3 business days of purchase, a full refund may be provided

Your Responsibilities (To Keep Things on Track)

Your Responsibilities (To Keep Things on Track)

Your Responsibilities (To Keep Things on Track)

To ensure timely delivery, you agree to

Provide required content promptly

All necessary text, images, logos, and brand assets must be provided within 14 days of purchase

Content must be accurate and legally owned by you

Provide timely feedback


Feedback, approvals, and revision responses should be provided within 3 business days to keep the project on schedule

Assigning one main point of contact is recommended for smoother communication


Legal responsibility for content

You’re responsible for ensuring that all content you provide is owned by you or properly licensed

Any legal issues related to content you provide are your responsibility

What We’re Not Responsible For

What We’re Not Responsible For

What We’re Not Responsible For

While we aim to deliver exceptional results, Kovsk Digital is not responsible for

Delays caused by missing content, late approvals, or lack of communication


Legal issues related to content you supply

Post-launch issues, including

Hosting or domain service failures

Security breaches, hacking, or misuse of your website

Compatibility issues resulting from third-party software updates or changes made after delivery

Revisions & Ongoing Support

Revisions & Ongoing Support

Revisions & Ongoing Support

Included revisions Up to 3 rounds of design revisions are included in your package

Additional revisions If you need more changes, these are billed at $150 per hour


Post-launch support

1 month of free bug fixes for minor technical issues

After that period, additional updates or changes are billed at $150 per hour

Discounted support packages may be offered upon request

Website Ownership & Portfolio Rights

Website Ownership & Portfolio Rights

Website Ownership & Portfolio Rights

Ownership Once final payment is made and the website is delivered, you own the website


Portfolio display Kovsk Digital reserves the right to showcase completed websites in our portfolio and marketing materials. If you prefer not to be included, please notify us in writing before project completion

Project Cancellation & Termination

Project Cancellation & Termination

Project Cancellation & Termination

We reserve the right to cancel a project without refund if

Required content or feedback is not provided within 14 days

Abusive, disrespectful, or unprofessional behavior occurs


These Terms of Service are violated

If a project is canceled due to inactivity or non-compliance, Kovsk Digital retains full ownership of all work completed until full payment is made

Dispute Resolution

Dispute Resolution

Dispute Resolution

All disputes will be resolved through binding arbitration under the laws of the State of Tennessee


In the event of legal action, the prevailing party is entitled to recover reasonable attorney’s fees and related legal costs

Post-Project Ownership & Responsibility

Post-Project Ownership & Responsibility

Post-Project Ownership & Responsibility

Once the project is completed and deployed, full ownership and responsibility of the website are transferred to you

Kovsk Digital will have no further obligations related to the

website after delivery - It is solely your responsibility to maintain, update, and manage the website going forward


You are responsible for ensuring all legal and compliance requirements are met, including but not limited to

Maintaining website security and updates

Adding and managing required legal policies such as Terms & Conditions, Privacy Policies, Cookie Policies, and any applicable

disclaimers


Ensuring the website complies with all regional laws and regulations, including data privacy and accessibility standards

Kovsk Digital is not liable for any legal, security, or compliance issues that arise after the project is delivered


By completing your purchase, you confirm that you have read, understood, and agree to these Terms of Service